Sending cards to the Vault

With the growth of sports cards as an alternative investment, ALT provides a platform for people to buy and sell sports/trading cards conveniently with the lowest fees in the industry and give owners of high-end cards the ability to do more with their assets. Our goal is to increase the liquidity of alternative assets and solve many of the friction points in the hobby with tech-based solutions.


To begin the process of sending your asset to the Vault:

Note: When you send cards to the Vault, an inventory of what you are sending is not necessary. They will be professionally photographed, valued, and automatically uploaded to your portfolio. Our Vault team will take care of all the cataloging for you.

Option 1: Generate shipping label through Alt

Provide your address to let us know where your cards are coming from to create a shipping label for you. Unfortunately, we currently only support label generation for US addresses.

Select a shipping option - Customers are responsible for all shipping and insurance fees associated with sending cards to ALT. The shipping charges will appear on your account statement.

Optional: Include shipping insurance. Insure your package for coverage up to $10,000 ($100 minimum). The cost of shipping insurance is 1% of the coverage amount you specify and will be included in each shipping rate option.

Option 2: Ship my cards myself

Your ship-to address should reflect the below.
ALT (#VaultID): Your Name
71 Southgate Blvd
New Castle, DE 19720

Shipping and Vault Intake Fee: 

Our vaulting services are free for sale eligible cards. Only cards graded by PSA, BGS, BVG, SGC, and CSG are eligible for sale on the platform. They must also not fall into the below categories, and if they do, they are not eligible for sale, only storage.

  • Qualifiers: In addition to a numerical grade, some graded companies also carry a Qualifier to identify specific characteristics of the card.
  • Authentic Only: Only certifies that the card is genuine but hasn't applied a numerical grade to the card itself.

Unsupported graded cards and ungraded (Raw) cards will incur a $5 vaulting fee. This fee covers digitization, storage, and insurance, with no ongoing storage fees. You can outtake your cards at any time.

Note: We maintain strict quality standards, and damaged or scratched slabs won't be listed on the platform. These cards will be available for storage only.

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Due to the prevalence of raw cards being sent as "filler cards," the Vault team will not hold raw cards indefinitely. To avoid erroneous fees being charged, Alt will reach out to customers directly if large amounts of raw cards are addressed to a Customer's Vault. Raw cards that arrive at the Vault will be disposed of if Alt does not hear from a customer in a 2-week period once they've been contacted.

If Alt has not received payment after 7 days of any incurred balance, a late fee of 1.5% of the total outstanding account balance will be applied to the Alt account. Should an account be suspended due to non-payment, an additional reinstatement fee of 8.5% of the total outstanding account balance will be applied and due upon account reinstatement.

If there are any questions or disputes, you can email support@alt.xyz.


When ALT receives your package, we use the (#VaultID) to match your account and process your items. We will process your items within 3 business days after the day we receive them (i.e., next-day processing), and we will send a confirmation email once completed.

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When you send your cards to the Vault, they will be professionally photographed, valued, and automatically uploaded to your portfolio. Everything in the Vault is fully insured, and once your items are processed, you will be able to create a listing for each item if wished. (Only PSA, BGS, and SGC graded cards can be sold on Exchange; ALT will only store all other cards at this time.) There is a one-time $5 per card fee for any unsupported cards. 

 

How are the selling prices determined for cards on Exchange?

Sellers have full control over both the listing type and price of their cards. To sell a card on Alt, it needs to be graded by PSA, BGS, BVG, SGC, or CGC and sent to our Vault first.


Insurance

Customers are responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy.

To insure your cards while shipping them to the Vault, you can create a shipping label on our website and select shipping insurance up to $10,000. For additional insurance coverage beyond $10,000, we advise our customers with high-value cards to ship to the Vault while utilizing a personal policy. ALT recommends WAX Insurance for personal policies. Using their mobile app (iOS or Android), enter the referral code: ALTWAX to get started.

For any questions, please contact support through the messenger located in the corner of your browser or reach out to support@alt.xyz.

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