With the rapid growth of trading cards as a viable alternative investment, Alt is revolutionizing the way collectors buy and sell sports and trading cards. We offer a convenient platform with the lowest fees in the industry, empowering owners of high-end cards to maximize the potential of their assets. Our mission is to increase the liquidity of alternative assets and address many of the friction points in the hobby through innovative, tech-based solutions. By leveraging industry-leading sales data and cutting-edge technology, Alt is making the trading card market more accessible and efficient for all collectors.

Note: When you send cards to the Vault, an inventory of what you are sending is not necessary. They will be professionally photographed, valued, and automatically uploaded to your portfolio. Our Vault team will take care of all the cataloging for you.

Provide the address where your cards are coming from in order to create a shipping label. We currently only support label generation for US addresses.

Select a shipping option - Customers are responsible for all shipping and insurance fees for sending cards to Alt. The shipping charges will appear in your account activity.

Optional: Include shipping insurance. Insure your package for coverage up to $50,000. The cost of shipping insurance is .75% of the coverage amount you specify and will be included in each shipping rate option.

If you requested a shipping label but are unable to locate it, this is typically due to one of the following reasons:

To avoid this issue in the future, we recommend disabling any pop-up blockers, which may prevent the label from loading after it has been created. Additionally, please check your spam folder for the email containing the shipping label, and mark the sender as "safe" to ensure that future emails are delivered directly to your inbox.

Please note that you are not charged for shipping until the carrier scans the barcode on your package and processes it into the mail stream. Therefore, even if you have attempted to generate multiple labels, you will not incur any additional charges unless each label is used for an actual shipment.

The recipient on your shipment should be listed similarly to the below example:

Alt (#VaultID): Your Name

71 Southgate Blvd

New Castle, DE 19720

Our vaulting services are free for sale eligible cards. Only cards graded by PSA, BGS, BVG, SGC, and CSG are eligible for sale on the platform. They must also not fall into the below categories; if they do, they are not eligible for sale, only storage.

Unsupported graded cards and ungraded (Raw) cards will incur a $5 vaulting fee. This fee covers digitization, storage, and insurance, with no ongoing storage fees. You can outtake your cards at any time.

Damaged Slabs:

Normal wear and tear on a card's slab is acceptable, and such cards can be listed for sale on Alt. However, significant damage, like cracks or damage beyond normal wear and tear will make the card ineligible for sale - for example, damage within the viewable area of the card or damage to the slab that has the potential to damage the card disqualifies it from being listed on Alt.

Reholder Requests: Alt provides reholder services for graded cards from PSA, CGC, and SGC. This service is for collectors looking to replace the protective slab of their graded card due to damage, wear, or simply for a fresh case. Here are the relevant links for each grading company:

Due to the prevalence of raw cards being sent as "filler cards," the Vault team will not hold raw cards indefinitely. To avoid erroneous fees being charged, Alt will contact customers directly if large amounts of raw cards are addressed to a Customer's Vault. Raw cards that arrive at the Vault will be disposed of if Alt does not hear from a customer within 2 weeks of contacting them or if the customer does not complete the required action within this period.

When Alt receives your package, we use the (#VaultID) to match your account and process your items. We will process your items within 3 business days after the day we receive them (i.e., next-day processing), and we will send a confirmation email once it's done.

When you send your cards to the Vault, they will be professionally photographed, valued, and automatically uploaded to your portfolio. Everything in the Vault is fully insured, and once your items are processed, you will be able to create a listing for each item if wished. (Only PSA, BGS, and SGC graded cards can be sold on Exchange; Alt will only store all other cards at this time.) There is a one-time $5 per card fee for any unsupported cards.

How are the selling prices determined for cards on Exchange?

Sellers have full control over both their cards' listing type and price. To sell a card on Alt, it needs to be graded by PSA, BGS, BVG, SGC, or CGC and sent to our Vault first.

Customers are responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy.

To insure your cards while shipping them to the Vault, you can create a shipping label on our website and select shipping insurance for up to $50,000. For additional insurance coverage beyond $50,000, we advise our customers with high-value cards to ship to the Vault while utilizing a personal policy. We can also provide options above $50,000 if you'd like; please contact Support an Account Manager for more information.

For any questions, please contact support through the messenger located in the corner of your browser or reach out to support@alt.xyz.