The Vault

Vaulting your cards is the best way to make the most of your collection with Alt. The Vault provides:

Easy upload: When you send your cards to the Vault, they will be professionally photographed, valued, and automatically uploaded to your portfolio.

Peace of mind security: All cards are stored in the highest quality secure storage facility in the industry and fully insured while in the Vault and when being shipped out of the Vault.

Selling on Alt: You will be able to sell all PSA/BGS/SGC graded cards you have stored in the Vault through our Exchange.


Fee Structure

Vault any raw or graded cards with Alt for a one-time $5 fee per card, which includes digitization, storage, and insurance. Please note this fee can only be paid with funds from your Alt Account, we currently do not accept any other payment methods. Alt is waiving fees on all cards deemed to be "Investment Grade,” which is defined by having an Alt Value of at least $100, OR a grade of 8 or higher from PSA, BGS, or SGC.

There are no ongoing storage fees, and you can outtake your cards anytime.If there are any questions or disputes you can email support@onlyalt.com.

Due to the prevalence of raw cards being sent as "filler cards", the Vault team will not hold raw cards indefinitely. To avoid erroneous fees being charged, Alt will reach out to customers directly if large amounts of raw cards are addressed to a Customer's Vault. Raw cards that arrive at the Vault will be disposed of if Alt does not hear from a customer in a 2 week period once they've been contacted.


Shipping and Insurance:

Shipping to the Vault: Customers are responsible for shipping charges to the Vault. A prepaid shipping label can be created from your Alt Profile and shipping charges will appear on your invoice in account activity. Standard shipping rates apply. Customers are also responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy.

Vault Operating Hours: We accept packages at our facility from all carriers Mon-Fri between 9am-5pm EST. If delivery is attempted outside of those hours, they will be reattempted during business hours. Drop-ins are available upon request. 

When Alt receives your package, we use the (#VaultID) to match your account and process your items. We will process your items within 3 business days after the day we receive them (i.e., next-day processing), and we will send a confirmation email once completed.

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Related Article - Sending cards to the Vault

Shipping from the Vault: Customers are responsible for standard shipping rate charges from the Vault, which are paid through account balance funds. Please allow 2 business days for assets to be removed from the Vault and processed before shipping. Packages sent from the Vault are insured by Alt and may arrive separately if multiple cards are requested for outtake. A signature upon delivery will be required for any packages with a value greater than $5,000.

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Related Article - How to outtake from the Vault


Lending

Our lending product is in beta. If this is something you're interested in trying, please contact us through messenger and we'll be happy to connect you with our Lending team to provide more details. We are currently offering 1-year commercial term loans up to $250K.

For questions, please contact us through the messenger located in the bottom left corner of your browser or reach out to support@onlyalt.com.

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