|
|
Speed |
Payment |
Withdrawal |
||
| Bank Account (ACH) |
Web/Mobile |
$100,000 per transaction | 4-5 biz days |
✓ |
✓ |
| Debit Card | Web/Mobile | * | Instant | ✓ 3% Fee | ✓ |
| Credit Card | Web/Mobile |
* |
Instant | ✓ 3% Fee | x |
| Apple Pay | IOS Devices | * | Instant | ✓ 3% Fee | x |
| Google Pay |
Android Devices |
* | Instant | ✓ 3% Fee | x |
* Financial institutions and credit card providers often have daily transaction limits. Check with yours to determine your daily limits.
FREQUENTLY ASKED QUESTIONS
Where can I use these additional payment methods on the platform?
Credit/Debit card (Visa, Mastercard, American Express), Apple Pay and Google Pay are now supported for Fixed-Price and Liquid Auctions.
What types of cards are supported?
Visa, Mastercard, American Express
Apple Pay is supported on iOS devices including eligible Macbook’s using Safari (see requirements) for card purchases.
Google Pay is supported on Android devices and on eligible computers using Google Pay (see requirements) for card purchases.
What are the fees associated with using these additional payment methods?
There is a 3% transaction fee applied to all additional payment method transactions.
How can I pay for fees?
We currently support Stripe payments for paying for listings (buy now, offer, auctions) as well as outtake shipments. We don’t currently have support for covering other types of fees using Stripe. The current workaround for this is to deposit funds using a wire, which can be done by contacting support (support@alt.xyz).
For any questions, please contact support through the messenger located in the corner of your browser or reach out to support@alt.xyz.