Verifying my account

To verify your account, you will need to be 18 years of age, and provide a US address, US phone number, and US social security number. Similar to other investment platforms, KYC requirements are standard. If asked, documentation may be needed further verify your identity with Alt's payments processor, Dwolla Inc.

If asked, please upload one of the following forms of identification:

  • An unexpired, current, state-issued driver’s license or identification card OR
  • An unexpired, current U.S. passport

If asked for a bank statement: Additional information is needed from our payments processor to verify that you are an authorized signer on your connected bank or credit union account. Please upload a copy of a recent statement.

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After verifying your account, you will have the ability to fund your account. 

International Users

Our Portfolio Management and Research products are available globally, but our other products are only open to customers with a U.S. bank account, SSN, and U.S. residence at this time. We plan to add more support for international customers in the near future. Message into support and it may help the timeframe for when Alt can support you on the platform. 

For any questions or feedback, please contact support through the messenger located in the corner of your browser or reach out to support@onlyalt.com.

 

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